Privacy Policy

Effective Date: December 22, 2024

Auction Excellence ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Email address and name when you create an account
• Submission Data: Lot submissions, quality inspections, and problem reports you create
• Photos: Images you capture or upload for submissions and inspections
• Device Information: Device type and push notification tokens for sending alerts

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and store your submissions and inspections
• Send push notifications about important updates and reminders
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns to improve user experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your employer or organization that has authorized your use of the app
• With service providers who assist in operating our services (e.g., cloud hosting)
• When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All data is transmitted using industry-standard encryption (TLS/SSL) and stored securely in our cloud infrastructure.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data by contacting us.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Opt out of push notifications through your device settings

Camera and Photo Access

Our app requests camera access to take photos for lot submissions and vehicle inspections. Photos are uploaded to our secure servers and associated with your submissions. We do not access your camera or photos for any other purpose.

Push Notifications

We may send push notifications for submission reminders, assignment updates, and important alerts. You can disable notifications at any time through your device settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.